Frequently Asked Questions
Most frequent questions and answers
Where can I use my eGift?
The Terms and Conditions of each eGift will explain where it can be redeemed.
My eGift has not been activated at purchase / has no value. What should I do?
Please contact us at contacts
When will my eGift expire?
Each eGift may have different expiry periods. This is outlined in the Term and Conditions of each eGift.
Do I need to print my eGift in order to redeem it?
Each eGift may have different redemption requirements. These will be outlined in the Term and Conditions of each eGift.
How can I check the balance and validity of my eGift?
You will find the details for checking the eGift balance within the Terms and Conditions of the eGift card.